Regulated claims management services - our Complaints Handling Scheme

Please note that BAFF has decided to voluntarily discontinue its registration for regulated claims management services with effect from 31/3/2015. This does not rule out resuming claims management services in the future. Further information will be provided to members. In the meantime we are keeping this as an archived page on the website.

BAFF (2006) Ltd - Regulated Claims Management Complaints Handling Scheme

  1. Introduction. BAFF (2006) Ltd operating as British Armed Forces Federation ("BAFF") is regulated by the Claims Management Regulator in respect of any claims management service which we have provided and which is regulated under the Compensation Act 2006. As such, we operate a Claims Management Complaints Handling Scheme in respect of our regulated claims management services.

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Please note that the above article has been archived and is no longer updated.

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