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  • Enhanced postal voting arrangements from Afghanistan... Read More.
  • Operational Allowance increased... Read More.
  • AFPRB 2010... Read More.
  • Sun: 'Women to serve on Royal Navy submarines for the first time'... Read More.
  • Ministers 'let army homes fall into ruin'... Read More.
  • Armed Forces Redundancy Scheme 2010... Read More.
  • Army denied vital equipment in Iraq (1991) and Afghanistan, claims former SAS head... Read More.
  • Afghanistan air bridge problems... Read More.
  • Tories: 'service personnel feeling under-equipped and undervalued'... Read More.
  • More BAFF interviews about service voting in General Election 2010... Read More.
Service complaints and redress

Some useful info and links about obtaining redress for individual grievances, unfair treatment, bullying and harassment, and other complaints relating to your service in the armed forces. The links may also be helpful if you have been mentioned in someone else's complaint.

Redress of Individual Grievances: Service Complaints

See JSP 831 - Redress of Individual Grievances: Service Complaints and Service Complaints form. Official info from Ministry of Defence. Includes links to:

  • JSP 831 - Redress of Individual Grievances: Service Complaints
  • JSP 831 - Annex F - Service Complaints form DOC
  • The Armed Forces (Redress Of Individual Grievances) Regulations 2007
  • The Armed Forces (Service Complaints Commissioner) Regulations 2007

Bullying and harassment

 

Information on arrangements for dealing with complaints of discrimination, harassment and bullying are contained in JSP 763 (The MOD Harassment Procedure) - PDF [1.00 MB].

Employment Tribunal claims by armed forces personnel

If you are a member of the Armed Forces and think you may have been discriminated against whilst in service, BAFF's solicitors Russell Jones & Walker may be able to help you.

Serving members of the Armed Forces are able to advance complaints in respect of certain discrimination claims.  However, special rules apply to members of the Armed Forces in respect of bringing such claims.

Before a member of the Armed Forces can bring a claim they must complete a Service Redress Complaint.  Russell Jones & Walker can advise you in respect of how to raise a Service Redress Complaint and can also help you draft your complaint... More info from BAFF about Employment Tribunal claims by armed forces personnel

Service Complaints Commissioner

The new post of Service Complaints Commissioner was created by the Armed Forces Act 2006 with a remit which covers any complaint made after 1 January 2008. It follows recommendations made by Nicholas Blake QC in his Review into the deaths of four soldiers at Princess Royal Barracks, Deepcut. The Service Complaints Commissioner's role is to provide a rigorous and independent oversight of how the complaints system is working and to report back to Ministers and to Parliament

The Commissioner also provides an alternative point of contact for Service personnel, or someone acting on their behalf, such as a member of their family, a friend or MP to raise concerns. How to complain to the Service Complaints Commissioner.
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Legal

Copyright © 2006-2010 BAFF (2006) Ltd operating as British Armed Forces Federation. All rights reserved. The BAFF logo is a registered trade mark. Copyright statement.

'British Armed Forces Federation' (BAFF) is the operating name of BAFF (2006) Ltd, a not-for-profit company limited by guarantee, registered in England no 59825. Registered office: 1st Floor, 11 Church St, Melksham, Wiltshire SN12 6LS. Legal and compliance info; Terms and conditions of use; Privacy and data protection statement. Information provided on this website is not intended as advice, legal or otherwise. Use of this website does not constitute any kind of professional or advisory relationship. Do not use this site to disregard any professional advice, or to delay seeking professional advice or representation because of something you have read or seen on this site.

BAFF (2006) Ltd operating as British Armed Forces Federation is regulated by the Ministry of Justice in respect of regulated claims management activities. Its registration is recorded on the website www.claimsregulation.gov.uk. BAFF is an independent organisation controlled by its members, who are serving and former members of HM Forces.